This website is run by the Fenland and East Cambridgeshire Opportunity Area (OA) team, based at Cambridgeshire County Council and the Department for Education. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
How accessible this website is
Parts of this website are not fully accessible. For example:
- some pages and document attachments need general improvements
How to request content in an accessible format
- the web address (URL) of the content
- your name and email address
- the format you need
Reporting accessibility problems with this website
If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us.
If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
Technical information about this website’s accessibility
Cambridgeshire County Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
The content that is not accessible is outlined below with details of:
- where it fails the success criteria
- planned dates for when issues will be fixed
Headings on some pages are not in a logical nested order. We plan to identify and fix these by September 2020.
Content that’s not within the scope of the accessibility regulations
Third party content that the council has not paid for or developed – for example, social media ‘like’ buttons.
Recorded audio and video published before 23 September 2020.
How we tested this website
This website was and is currently being tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out internally.
What we’re doing to improve accessibility
We plan to identify and fix issues according to the timescales shown for each area above.
This statement was last updated on 23 September 2020.
Accessible documents policy
This policy explains how accessible the documents on the OA website are. It covers PDFs, spreadsheets, presentations and other types of document.
Using our documents
The OA publishes documents in a range of formats, including PDFs and Word docs.
We want as many people as possible to be able to use those documents. For example, when we produce a document we make sure to:
- provide an HTML option where possible
- tag headings and other parts of the document properly, so screen readers can understand the page structure
- make sure we include alt text alongside non-decorative images, so people who cannot see them understand what they’re there for
- avoid using tables, except when we’re presenting data
- write in plain English
How accessible our documents are
New documents we publish and documents you need to download or fill in to access one of the services we provide should be fully accessible.
However, we know that some of our older documents are not accessible. For example, some of them:
- are not tagged up properly – for example, they do not contain proper headings
- are not written in plain English
If you need to access information in one of these document types, you can contact us and ask for an alternative format.
Reporting accessibility problems with one of our documents
We’re always looking to improve the accessibility of our documents. If you find any problems not listed on this page or you think we’re not meeting accessibility requirements contact us.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about the accessibility of our documents
The council is committed to making our documents accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
The documents the council publishes are partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Making documents available in other languages
We do not provide documents translated into other languages on our website.
If you would like request a document in another language, please contact us and a translated version of a document may be provided where possible.
Non accessible content
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix policy documents.
Any new PDFs we publish will meet accessibility standards.
This policy was last updated on 23 September 2020.